Tuesday, November 3, 2026

The Secrets of Good Judgement: It Relies on More Than Easy Answers

 Good judgment is an essential quality for organizational leaders. According to recent research, sound judgment relies on six core elements: knowledge and experience, awareness, trust, feelings and beliefs, choice, and delivery. Exercising good judgment requires deep self-awareness, a grounded understanding of the broader operating environment, and a clear view of the internal resources needed to execute strategy.

In applied psychology, leadership selection often reveals a double-edged sword. Individuals who rise to executive ranks frequently possess relentless drive and high agency. While this determination fuels achievement, the dark side of this trait is a tendency toward overconfidence, self-serving decision-making, and a willingness to compromise ethical boundaries or alienate others to reach an objective.

Ideally, an effective leader balances ambition with collaborative ethics. High-performing managers must pursue clear goals while remaining willing to work with others, understand their own personal and professional boundaries, and align decisions with the best interests of their organization, their workforce, and society at large.

This balance becomes even more critical in an era dominated by automated systems and predictive technologies. While modern algorithms process vast amounts of data within bounded domains, heavy reliance on them risks passive decision-making. When technology sets up the choice—lining up the "cue ball" for us—human nature inclines us to select the easiest option without scrutinizing the underlying inputs, assumptions, or gaps in the data.

Algorithms excel at deep, linear analysis within established parameters, but human neurocognition possesses a unique capacity for lateral synthesis. Human minds make non-linear, groundbreaking connections across disparate domains—weaving together culture, ethics, and strategic vision in ways machines cannot replicate. For leaders, raw data and algorithmic outputs should serve as starting points rather than final answers. True judgment lies in thinking beyond the immediate information to evaluate how choices shape the broader future of the organization.

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The secrets to better judgement

  • Good judgement is defined as the combination of personal qualities with relevant knowledge and experience to either make decisions or form opinions.

  • The foundational framework for judgement consists of six core elements: knowledge and experience, awareness, trust, feelings and beliefs, choice, and delivery.

  • Gaps in knowledge and experience introduce significant risk, requiring individuals to find ways to compensate depending on the stakes involved.

  • Overconfidence is highlighted as particularly dangerous because it leads individuals to overestimate what they know, neglect surroundings, avoid consulting others, and take unwarranted risks.

  • Organisations can foster better judgement by integrating it into hiring, performance appraisals, promotions, and by promoting diverse perspectives to challenge groupthink.

  • Human judgement remains indispensable in the age of artificial intelligence, particularly because machines cannot replicate context-specific evaluation or moral responsibility.

Likierman, A., & Haydock, S. (2025, March 24). The secrets to better judgement. London Business School Think. https://www.london.edu/think/the-secrets-to-better-judgement

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