Leadership and sound judgment play a critical role in the development and performance of organizations and institutions. Every organization operates with defined goals and directives, often formalized in a mission statement. That mission should serve as the guiding framework for decision-making at every level. The quality of leadership—and its genuine commitment to that mission—has a direct impact on employee performance and organizational outcomes.
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Consider two examples.
Example One:
An organization needs to compete in the global market but consistently misses its growth projections due to poor leadership and nepotism among elite circles. Favoritism and unethical behavior send mixed signals, leaving employees uncertain about expectations and priorities. In such an environment, it becomes difficult for individuals to act in ways that advance the organization’s mission. Establishing clear expectations, reinforcing ethical standards, and rewarding merit-based performance aligned with the mission would likely improve outcomes.
Example Two:
In a more serious philosophical thought experiment, good officials are forced to work alongside corrupt ones, creating a fragmented and dysfunctional environment. A change in leadership begins to shift attitudes, gradually restoring trust and improving performance for everyone. In this example, a “clan court” held biased views, arbitrarily dismissed human and civil rights, and engaged in backroom agreements that intentionally harmed victims, witnesses and whistleblowers while enriching in-group members. These implicit values shaped an environment in which corruption, bias, and extremism were normalized as long as the targets were dehumanized enough. They were unable to muster the moral conscious to correct wrongdoing.
| Representing decorative values. They sparkle in front of others but just don't drop one because they are made of glass. |
Such individuals will always exist, which is why leadership selection must prioritize ethical integrity and genuine commitment to the organization’s mission. Generally you also also need some levels of checks-and-balances. In both examples, improved performance followed changes in leadership and a realignment of processes around core values.
Mission statements should never be decorative. If they exist merely to look good, like ornaments on a tree, they fail their purpose. Organizations must either appoint leaders who are truly committed to those missions or revise the missions themselves if they no longer reflect meaningful or relevant goals.
Feel free to discard or find your own examples.
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